Privacy Policy

Hawthorn Academy (“we”, “us”) operates the Hawthorn IELTS Test portal at test.hawthorn.om. This policy explains how we collect, use, and protect personal data when you use the portal as a student, teacher, or administrator.

Information we collect

• Account details: name, email address, student code, and role.
• Mock test activity: answers, writing responses, speaking recordings/transcripts, scores, and feedback.
• Technical data: login timestamps, IP address, and browser information needed for security and support.

How we use information

• To deliver and mark mock tests and release results.
• To assign teachers, schedule speaking sessions, and notify focal points for closed groups.
• To improve the portal, investigate issues, and meet academic administration needs.

Sharing

Results and feedback may be shared with authorised Hawthorn Academy staff, assigned teachers, and designated focal-point contacts for closed group tests. We do not sell personal data.

Retention & security

Data is retained while your account is active and for a reasonable period afterwards for academic records. Access is restricted by role. Users should keep credentials confidential.

Contact

For privacy questions, contact Hawthorn Academy via the email provided by your course administrator, or through the Academy’s published contact channels.

Last updated: September 2026